Careers | Families Empowered

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Customer Service Representative – Part Time

NOTE: APPLICANTS FOR THIS POSITION MUST BE BASED IN HOUSTON. Bilingual in Spanish is preferred, but not required. A one (1) month contract will initially be offered to the successful candidate, with the possibility for a full-time offer after one month.

In order to support parents of PreK-12 grade aged children in Austin, San Antonio, Tarrant County, Houston and Tucson who are struggling with finding the right school for their child, Families Empowered views our Customer Service Representatives as a critical part of our team. These specialists are charged with providing direct phone outreach to parents and other caregivers, and to handle inbound calls with an exceptional level of customer service, maturity, and desire to help families.

Click here to see full job posting.

Interested candidates should email resume and cover letter to Pati Castillo at pcastillo@familiesempowered.org

Bilingual Customer Service Representative – Part Time

NOTE:APPLICANTS FOR THIS POSITION MUST BE BASED IN HOUSTON. APPLICANTS FOR THIS POSITION MUST SPEAK AND WRITE FLUENTLY IN ENGLISH AND SPANISH. This position requires the willingness and ability to speak with parents in English and Spanish most of the time. A one (1) month contract will initially be offered to the successful candidate, with the possibility for a full-time offer after one month.

In order to support parents of PreK-12 grade aged children in Austin, San Antonio, Tarrant County, Houston and Tucson who are struggling with finding the right school for their child, Families Empowered views our Customer Service Representatives as a critical part of our team. These specialists are charged with providing direct phone outreach to parents and other caregivers, and to handle inbound calls with an exceptional level of customer service, maturity, and desire to help families.

Click here to see full job posting.

Interested candidates should email resume and cover letter to Pati Castillo at pcastillo@familiesempowered.org